I engaged Capel Abbey when I first purchased my duplex in 2002 and have used them ever since as their service is second to none. This year I had nothing but amazing service from Raivo. He even referred me to another amazing business associate who could decorate and renovate the property for me. He was always at the end of a phone and always with sound advice. If only every company and every individual had the same attention to the customer. I would highly recommend Capel Abbey to any landlord looking to lease out a property. My property including décor was turned around in two weeks. I couldn’t ever have envisaged such an amazing service. Thank You Raivo and Capel Abbey
Past 2 years we enjoyed an excellent service by Capel Abbey Lettings as agent between our landlord and us. The service and communication was always fast and accurate. Thank you very much, Riavo, Loredana and Daniela we were very happy with your excellent service and we highly recommend you!
One of the worst letting agencies we have ever dealt with (and renting most life in Dublin, we've dealt with a number of agencies). Absolutely unprofessional, total no-can-do attitude towards all and any dealings they have. Been renting in their managed property for over 6 years and not a single positive communication- most queries, questions or requests were either "not our problem" or no response whatsoever. Even worst towards the end when they delayed the deposit for no reason until the landlord was contacted directly. Run by unprofessional people with extremely poor attitude. Would not recommend for anyone to use it!
I've rented one of the Capel Abbey properties for the last two years. It's always been a pleasure dealing with Raivo. He is prompt and courteous with his replies, and always willing to help whenever possible. He even went as far as to find someone to help me put together some furniture I had purchased from Ikea. Raivo also has been an amazing go-between between myself and owner of unit I was renting if there was ever any issues that needed fixing in my apartment. Having known Raivo for more than two years - and having used several other letting agencies in Dublin - I can honestly say he is probably one of the best letting agents in the city. I only have good things to say about him, and would not hesitate to recommend the Capel Abbey team to any of my friends.
Unfortunately these guys were really unprofessional. After the former tenant and I had done most of the work arranging viewings, etc., the agent proposed a day to meet up to sign the lease and then stopped responding. We contacted them several times via phone and email; we even once successfully reached them on the phone and were told they would call us back by end of day to firm up a meeting time, but we never heard from them again. I've encountered this more than once in Dublin, sadly, but this was a particularly negative experience.